A clearer read on customer experience
Know your team.
Fix what matters.
Turn seven minutes into a CX Score, your team’s weakest area, and a 30-day plan. Less dashboard noise. A clear first move for Monday.
7 minutes · Six areas · Free manager assessment
The TrueRead method
One weak area. One focused month.
Find it. Work on it. Measure it again.
Our promises, from day one
From instinct to evidence
Every team has
a customer.
Support serves users. Sales serves buyers. HR serves employees. Whoever your team serves, TrueRead helps you see their experience more clearly.
Six areas. No blind spots.
Speed · Clarity · Ownership
Consistency · Empathy · Follow-through
Take your first reading
Complete the free 7-minute assessment. Get a score from 0 to 100, your weakest area, and one practical action per week for the next month.
See the gap you can’t see alone
Send your team an anonymous 3-minute link, optionally including the people you serve. Your score updates with each response. The manager–team perception gap comes first; the full team report unlocks after three teammates respond.
Coach. Re-score. Repeat.
On the Team plan, use short AI coaching lessons matched to your weakest area and track monthly progress. Earn CX Coach Certified by raising your score across two cycles.
Built by Ron Cohen
Experience on both sides of the scorecard: building a customer education platform, scaling a coaching certification network across four regions inside a global BPO, and carrying a sales quota. TrueRead turns that experience into a simple rule: fix the weakest area first.
Start with clarity. Grow with evidence.
A first score costs nothing.
Start with yourself. Add your team. Then bring the whole organization into focus.
Free
$0
7-minute manager assessment, CX Score, weakest area, and a 30-day fix plan.
Team
$49 / month per team
Unlimited team pulses, monthly re-scoring and trends, targeted AI coaching, and an earned manager certification.
Organization
From $499 / month
Cross-team roll-ups, a heat map across six areas, and exports for leadership reviews.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
For organizations with 50+ seats and a low score: a two-week, founder-led diagnostic is available for $5,000.
Make Monday easier
Your next move starts
with a true read.
You don’t need another dashboard. You need to know what to fix first. Give it seven minutes.
Get my free CX Score